Terms & Conditions

Welcome to Twafume. By accessing and using our website or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

• These terms govern the use of our website (https://twafume.com/) and services.

• Twafume reserves the right to modify or update these terms at any time without prior notice. Changes will be effective once posted on the website.

2. Product Information

• We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

• All products are subject to availability. We reserve the right to discontinue any product at any time.

3. Orders

• Orders placed through our website are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order for any reason, including but not limited to suspected fraud, unauthorized or illegal activity, or product unavailability.

• Prices are listed in SAR (or relevant currency) and are subject to change without notice.

4. Payment

• We accept various forms of payment, as displayed at checkout.

• All payments must be authorized and verified before orders are processed.

• Twafume is not responsible for any additional bank charges, currency conversion fees, or transaction fees imposed by your payment provider.

5. Shipping & Delivery

• Orders will be shipped as per the shipping policy outlined on our website.

• Delivery timelines are estimates and may vary based on location, holidays, or unforeseen circumstances.

6. Returns & Refunds

• Our return and refund policy governs all product returns.

• Only eligible items, as stated in the Return Policy, will be accepted for returns or exchanges.

7. Intellectual Property

• All content on this website, including images, logos, text, graphics, and designs, is the property of Twafume and is protected by intellectual property laws.

• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Conduct

By using our website, you agree not to:

• Violate any applicable laws or regulations.

• Infringe on the rights of others.

• Upload or distribute viruses, malware, or other harmful content.

• Attempt to gain unauthorized access to our website, servers, or systems.

9. Limitation of Liability

• Twafume shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

• Our maximum liability is limited to the total amount paid for the specific order in question.

10. Privacy

• Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

• These Terms & Conditions are governed by and construed in accordance with the laws of Saudi Arabia.

• Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Saudi Arabia.

If you have any questions regarding these Terms & Conditions, please contact us at info@twafume.com.